TERMS AND CONDITIONS
BELOW ARE THE TERMS AND CONDITIONS PROVIDED BY LEGENDARY RESUMES & CAREER SERVICES, LLC. WRITTEN TO PROTECT [YOU] (“THE CLIENT”) AND (“THE SERVICE PROVIDER”, “WE”, “US” OR “OUR”) [LEGENDARY RESUMES & CAREER SERVICES, LLC.]
IT IS REQUIRED THAT YOU VIEW THESE TERMS PRIOR TO PURCHASING ANY SERVICES.
All Terms & Conditions are subject to change at any time.
All services are purchased through the service providers website. All pricing by the service provider is subject to change at any time. All services require a consultation prior to services being purchased. All services require full payment before work will begin.
We are currently accepting multiple forms of payments to suit your needs. No service will begin until payment has been 100% paid.
REFUNDS & CANCELLATIONS
The service provider does not, under any circumstances, issue refunds for any services once the order is confirmed and/or a completed product (draft or final) is delivered. Once a payment has been made, the service will begin in the time frame provided.
We do not provide a “100% satisfaction guarantee” clause; however, we do make every effort to ensure that you are pleased with your final product. You have 10 days from the time of draft delivery to present revision requests as a part of the review stage. The review stage is the opportunity for clients and writing staff to work collaboratively in polishing a rough/initial draft.
If for any reason the client wants to cancel a service that is already in process, that is up to the client’s discretion. However, due to the amount of work applied during the drafting process, payments already received by Legendary Resumes & Career Services, LLC. will not be refunded. If no work has been done on the product, a partial refund may be issued at the discretion of the service provider.
While Legendary Resumes & Career Services, LLC. guarantees quality service, we cannot, and do not guarantee an interview call-back, job offer, salary increase etc. as a result of our services. While we control the resume preparation, cover letter drafting, LinkedIn optimization, and/or career advising, we do not control the client's usage of the tools to obtain an interview or job offer. We cannot predict all circumstances, and there are many factors beyond our control that influence a client’s ability to score an interview or a job offer. Among others, the job market, competition, environmental factors, personal mistakes, and so on, can determine whether or not a client’s experiences lead to success in the job search. We are not accountable for which we cannot control. Project quality we control; placement results, we do not. If you are unhappy with your final delivery, let us know. We will continue to do our best to make modifications or changes in an effort to gain your approval.
Legendary Resumes & Career Services, LLC. appreciates your business and respects your time. Unless special arrangements are made, the turnaround time for the initial service draft is standard as follows:
➔ Resume/LinkedIn Critique: Summary will be received in scheduled consultation
➔ Individual Services: 7-10 business days
➔ Packages: 10-14 business days
Legendary Resumes & Career Services, LLC. offers two (2) rounds of revisions to drafted projects. The revision refers to the modification of service content targeted to the objective mentioned by the client in the consultation and client questionnaire. We are happy to make any further revisions beyond the edited draft, however a fee of $15 will be charged for any additional revisions. Changing the objective during the revision process is not allowed; hence, the client needs to purchase additional resume and/or service(s) for a new target job.
Revision turnaround time will depend on the responsiveness of the client and availability of the writer (Monday through Friday, excluding weekends and holidays).
All documents are sent from the service provider (“Legendary Resumes & Career Services, LLC.) via client portal and/or emailed to you (“The Client”) in the form of the following formats, Word DOCX and PDF.